N-able N-sight 2.4.12

MSP Remote Monitoring & Management is a notable IT Service Management (ITSM) platform that enables IT professionals to efficiently manage, monitor, and secure networks through a unified web-based console. Widely utilized by tens of thousands of engineers, this platform oversees hundreds of thousands of networks and millions of endpoints.

Distinguishing itself from other ITSM solutions, MSP Remote Monitoring & Management stands out by offering an extensive range of top-tier security services integrated within a single ITSM platform. Additionally, its exclusive prescriptive analytics feature aids in fostering a more proactive service approach and facilitates informed IT decision-making.

The newly introduced MSP Remote Monitoring & Management iOS app brings these robust capabilities to mobile devices, providing a significant advantage for managed service providers in retaining clients and expanding their business opportunities.

Key features of the apps include:

• Viewing problem servers and workstations with device view filters similar to those in the dashboard
• Efficiently searching for devices within the list using the new search option
• Filtering by client to access all servers and workstations, irrespective of their status
• Accessing comprehensive checks, outages, tasks, notes info, and asset data
• Managing failing checks promptly
• Adding check notes for thorough documentation

If you are using an older version of the MSP Remote Monitoring & Management mobile app, here are the key enhancements from previous iterations:

• Enhanced Security - User authentication now aligns with standard dashboard credentials instead of API keys
• User Permissions - The apps now incorporate selected user permissions, including client groups
• New Styling - Updated branding and styling in alignment with current visual standards
• User Experience Improvements - Featuring enhanced workflows and cleaner design based on modern mobile app principles

Take advantage of these functionalities by downloading the app today to deliver proactive service and efficiently monitor servers and workstations while on-the-go using your mobile device!